FAQs


How do I adjust my belt?

1. Undo the screw by the buckle

2. Cut belt leather to required length with a pair of kitchen scissors.

3. Use the off-cut as a template for a new hole in belt

 (if you don’t have a leather punch – use a heated nail)

4. Put belt back together

We enclose instructions on a postcard with every belt.

Top tip: Remember that you might not wear the belt around your waist. Measure a belt that you wear regularly from the hole that you use to the tip of the buckle and use this measurement on your new belt from the tip of the buckle to the middle hole.

I have changed my mind - can I return my product?

Yes, you can cancel your order with us within 2 weeks: if it has not left our warehouse, just e-mail us at Enquiry@fioriblu.co.uk, we will refund your money and we won't dispatch your item..  If your order has already been dispatched, you can follow our returns policy. See our terms and conditions for more detials.

The cancellation policy does not apply during sale periods.

Please note that we can not accept returns of products which have been personalised (this includes belts which have been cut to your size) unless they are faulty.

 

When will you dispatch my item?

We aim to send all items out with-in one working day. If an order is received by 3 pm we will aim to get it out the same day. However if an order is received after 3pm on a Friday, it will be dispatched on Monday (or Tuesday if it is over a Bank Holiday). If for any reason we are unable to send your item within this time frame we will contact you on the email address given with the order.